These Terms of Service (“Terms”) govern your access to and use of the KLUGMANN website (klugmann.local) and any preliminary consultation requests submitted through our digital channels.
The website is operated by KLUGMANN, specializing in bespoke luxury storage systems, architectural wine rooms, and precision humidors, located in Ho Chi Minh City, Vietnam. By accessing this website or submitting a project inquiry, you confirm your acceptance of these Terms.
1. Bespoke Design & Architectural Services
KLUGMANN provides custom conceptualization, engineering specification, fabrication, and installation of luxury storage environments. All descriptions, photographs, spatial renderings, and technical specifications displayed on this website are presented for illustrative and inspirational purposes.
Because each installation is bespoke, precise dimensions, thermal-barrier engineering, climate control capacities, timber grains, metal finishes, and acoustic treatments are customized exclusively to each client’s architectural brief and site conditions.
2. Inquiries & Non-Binding Nature of Consultations
Submitting an inquiry through our Consultation form or communicating with our design team is an exploratory request for information. It does not establish a binding commercial contract, fabrication commitment, or procurement obligation.
Initial design consultations and preliminary feasibility reviews are complimentary and non-binding unless mutually agreed otherwise in writing. A binding contractual agreement is formed exclusively upon the mutual execution of a formal Bespoke Project Contract, accompanied by finalized architectural drawings and agreed financial milestones.
3. Intellectual Property Rights
All content published on this website—including architectural photography, concept study presentations, technical diagrams, bespoke layout configurations, brand typography, and editorial text—is the exclusive intellectual property of KLUGMANN or used under authorized license.
No material from this website may be copied, reproduced, distributed, republished, or utilized for commercial purposes without prior express written authorization from KLUGMANN.
4. Acceptable Website Use
When utilizing our website, you agree to submit truthful, accurate project parameters and refrain from:
- Attempting to circumvent security mechanisms, spam traps, or nonce verifications.
- Automated data scraping, reverse engineering, or unauthorized extraction of portfolio visuals.
- Transmitting unsolicited promotional material or deceptive communications.
5. Third-Party Equipment & Partner Components
KLUGMANN bespoke systems may integrate certified specialized equipment, including precision climate control units, specialized cellar refrigeration motors, or specialized electronic humidification hardware from accredited international manufacturers. Manufacturer warranties and technical servicing specifications for these integrated components are governed by their respective official certifications.
6. Limitation of Liability
This website is provided on an “as is” basis for introductory and portfolio presentation. To the extent permitted by law, KLUGMANN shall not be liable for any indirect, incidental, or consequential damages resulting from your use of or inability to access this website.
Warranty obligations, maintenance agreements, and structural guarantees for realized projects are governed exclusively by individual signed client contracts.
7. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any disputes arising from or relating to the use of this website shall be submitted to the exclusive jurisdiction of the competent courts in Ho Chi Minh City, Vietnam.
8. Contact & Inquiries
For questions regarding these Terms of Service or bespoke commission arrangements, please contact our studio:
KLUGMANN Atelier
Ho Chi Minh City, Vietnam
Email: [email protected]
Phone: +84 28 1234 5678
Last updated: October 2026.